Phone & Computer Repair in Dallas — call or visit either store


Cell Phone and Computer Hacked? We Can Help

Dallas device security help

Cell Phone or Computer Hacked? We Can Help.

Security inspection and cleanup for iPhone, Samsung and other Android phones, Windows PCs, and Mac computers. We check for suspicious apps, spyware indicators, unsafe settings, account access, scam software, and unwanted tracking alerts.

Signs your device or account may need a check

Phone or tablet

  • Apps, VPNs, profiles, or permissions you do not recognize
  • Unexpected account sign-in or password-reset alerts
  • Messages, calls, or purchases you did not make
  • Unusual pop-ups, redirects, heat, battery use, or data use

Computer or browser

  • Persistent fake virus warnings or support pop-ups
  • Browser redirects, unknown extensions, or changed search settings
  • Unexpected remote-access software or administrator accounts
  • Security software disabled or files behaving unusually

Spyware or stalkerware concern

We can review installed apps, device-management settings, permissions, account sharing, and other common indicators. Hidden monitoring can be difficult to prove, and some symptoms also have ordinary causes.

Unwanted Bluetooth tracker alert

We can help you understand an AirTag or compatible unknown-tracker alert and follow the manufacturer’s steps to identify, locate, document, or disable the tracker when it is safe to do so.

If this is happening now

End any unexpected remote-control session and stop communicating through the suspicious pop-up or phone number.
From a different trusted device, change the password for your primary email first, then financial and other important accounts.
Turn on multi-factor authentication and review signed-in devices, recovery methods, and recent account activity.
Call your bank or card issuer immediately if money, card details, or banking access may be involved.
Save screenshots, messages, receipts, tracker information, and dates before resetting or removing anything.
Install current operating-system and app updates. Avoid paying anyone by gift card, cryptocurrency, wire, or cash deposit.

What our security service can include

Device review

Installed apps and extensions, permissions, VPN and device-management settings, startup items, remote-access tools, updates, and available security scans.

Account guidance

Review of unfamiliar sessions and recovery settings, plus guidance for official Apple, Google, Microsoft, email, and social-account recovery tools.

Cleanup options

Removal of suspicious software or settings when authorized. Backup, factory reset, operating-system reinstall, or data work is discussed and priced separately when needed.

Clear next steps

We explain what we found, what we could not confirm, and the practical steps that can reduce the chance of another incident.

A security check cannot guarantee that every threat will be found, identify who caused an incident, recover stolen money, or guarantee account recovery. We do not bypass account ownership or security controls. Provider, bank, carrier, and law-enforcement procedures may also be required.

Personal-safety note for suspected stalkerware

If you think a partner, former partner, or another person may be monitoring you, changing settings or removing software can alert them. Consider using a different trusted device to seek help, preserve evidence before making changes, and put your physical safety first. If you are in immediate danger, call 911.

$90–$190Typical security inspection and cleanup range, depending on the device and work required. We confirm the final price in store before paid work begins.

Request a device security check

Choose the issue, add your contact details, and your selection will be included automatically.

You’re asking about: iPhone security check

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Harry Hines Store
Coit Road Store

Official security resources

These links go directly to government or device-provider guidance: CISA Secure Our World · FTC tech-support scam guidance · FTC stalkerware safety guidance · Apple compromised-account help · Google hacked-account help · Android unknown-tracker help.