Most repairs done in an hour or less — depends on parts & availability


Cell Phone and Computer Unlocking Service in Dallas

Cell Phone and Computer Unlocking Service in Dallas

Pick a service, send one text. We do the unlocking in the store.

★ Harry Hines 4.9 (853 Google reviews) · ★ Coit 4.5 (169 Google reviews)

After you send the text, we reply by text. Most unlocks are done in the store — many on the same visit.

How it works

1Send the text

Pick your service above, fill in your phone details and send the request.

2We reply

We text you back with what your phone needs and the price for your phone.

3Walk in

Bring the phone to either Dallas store and we unlock it in the store.

Switch carriers

Keep your phone and move to a better plan — no new phone needed.

Travel with local SIMs

An unlocked phone takes local SIM cards abroad instead of roaming bills.

Sells for more

An unlocked phone is worth more when you sell or trade it in.

Before you send

  • Your phone is paid off — not sure? Send a “Check My Phone” request and we check the finance status.
  • It is not reported lost or stolen.
  • You know the carrier it is on right now — or pick “All Carriers / Not Sure” and we check it for you.
  • Your IMEI is handy — dial *#06# to see it.

Check it yourself: put a SIM from another carrier in the phone. If it says “SIM not supported” or asks for a “SIM network unlock PIN”, the phone is locked.

iPhone: Settings → General → About → Carrier Lock. If it says “No SIM restrictions”, your iPhone is already unlocked.

Bought your phone used? You do not need the old owner’s account or password — bring it in and we check its status first.

Unlocking questions

Is unlocking legal?
Yes — unlocking your own phone is legal, and the unlock is permanent.

Is the unlock permanent?
Yes. A carrier unlock stays unlocked after software updates and factory resets.

Do I need to bring the phone in?
Yes — we are a walk-in store and the unlocking is done in the store.

How long does it take?
It depends on the phone and the carrier. Text us your phone and carrier first and we will tell you before you come in.

Can you unlock a phone I bought used?
Bring it in — we check its status first. You do not need the old owner’s account or password.

Will my photos and apps be erased?
Not for a carrier unlock. A few services do erase the device — a forgot-password reset without saving data, for example — and each form above says so before you send.

What is MDM?
A company or school lock — the “Remote Management” screen on phones and tablets from a job or school, and Samsung Knox Guard locks on financed Samsungs.

What is FRP?
The Google account screen an Android shows after a factory reset when the old Google account is still signed in.

What is iCloud Activation Lock?
Apple’s lock screen on an iPhone or iPad that is still tied to someone’s Apple ID.

Not sure which lock my phone has?
Pick “Check My Phone” above and send the request — we check the status and explain it in the store.

Interested in this service?

Send us what you need and we will get back to you.

You’re asking about: Cell Phone and Computer Unlocking Service

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